Let Watchmen Security monitor and manage your entire security ecosystem. Our 24/7 professional monitoring center and managed services team ensure your systems are always online, always updated, and always protecting you.
Frequently Asked Questions
What happens when an alarm goes off?
When an alarm triggers, our monitoring center is notified immediately via cellular connection. Operators verify the alarm using your customized response plan, which may include camera verification, phone calls to your contacts, or direct dispatch to law enforcement or fire department. Verified alarms receive priority response.
Can you monitor my existing security system?
In most cases, yes. We can take over monitoring for many existing intrusion and fire alarm systems. We'll inspect your current system, verify it's operational, and connect it to our 24/7 monitoring center, often at competitive rates compared to your current provider.
What's included in managed services?
Managed services include proactive system health monitoring, automatic firmware updates, remote troubleshooting, scheduled preventive maintenance, monthly health reports, and priority on-site response when a truck roll is needed. It's a complete, hands-off approach to security system management.
How do you reduce false alarms?
We use a combination of professional-grade sensors calibrated for your environment, AI-powered camera verification, and strict alarm verification protocols. This multi-layered approach dramatically reduces false alarms and the associated municipal fines.
Do I need monitoring if I have cameras?
Cameras record events, but monitoring ensures someone is watching and responding. Without monitoring, a camera captures a break-in, but nobody is alerted until you check the footage. With monitoring, the break-in triggers immediate verification and dispatch. The two systems work together for comprehensive protection.
How much does professional monitoring cost?
Monitoring is offered as a straightforward monthly service, with pricing based on the systems you want monitored, intrusion, fire, access, and camera health, and your response preferences. We provide transparent pricing with no long-term lock-in, and we can often take over monitoring of an existing system at a competitive rate.
How quickly can you start monitoring my system?
For systems we install, monitoring is active as soon as the system is commissioned. For existing systems, we inspect and verify your equipment, then typically connect it to our monitoring center within a few days of your assessment.